BERWYN HEIGHTS POLICE DEPARTMENT
FREQUENTLY ASKED
QUESTIONS (FAQ'S)


Q. What Phone Number Should I Call To Get The Police?
A. If your call is of an Emergency Nature, requiring immediate police response, DIAL 911.  If your call is not an emergency, but you would like a Berwyn Heights Police Officer to respond to your location for any reason, Call the Police Dispatcher at the Non-Emergency Number of (301) 333-4000.  If you just want to speak to an officer, Call the Berwyn Heights Police Administrative Office at (301) 474-6554.  The Admin Office is staffed Monday - Friday from 9:00 am to 5:00 pm.  After Hours you can leave your number on the Officer's Voice Mailbox, and your call will be returned later.

Q. What Phone Number Should I Call To Report Code Violations, or to Respond to a Code Enforcement Violation Notice That I Received?
A. The Berwyn Heights Office of Code Enforcement is based at the Town Hall. The Code Enforcement Officer can be reached at (301) 474-5000 during normal business hours.

Q. What Can I Do About a Dog That is Constantly Barking?
A. It is the nature of a dog to protect his "home" by barking to ward off strangers; however repetitive barking is not only unnecessary, but also  annoying to those who live within earshot.  If you are being disturbed by excessive dog barking, call the police department at the Non-Emergency Number listed above and an officer will respond to the home of the barking dog to speak to it's owners.  If the problem is continual, or if you feel that it has become more of a "neighbor dispute" than just an isolated incident, you should contact the Prince Georges County Office of Mediation at (301) 883-6170, to see if they can help.

Q. We Are Going Out of Town for A Week, and Nobody will Be Home While We're Gone.  Will the Police Department Watch Our House?
A. One of the advantages of living in a municipality which has it's own police force, is the "personalized" service not offered by larger agencies.  The Berwyn Heights Police Department offers a free "House Watch" Program to all town residents.  While you are away, an officer will check the exterior of your house at least once on every patrol shift, time permitting.  Although the police department cannot guarantee that you home will not broken into while you are away, we will make every effort to "keep an eye" on it in between other calls for service.  You can fill out a House Watch Request Form on the internet by Clicking Here.

Q. What Can I we do about a Loud Party or Loud Music coming from our Neighbor's House?
A.  This type of call is always a problem for police officers because every homeowner at some time or another, wants to have a party at their house, and music or noise that may seem loud to one neighbor, may not seem to bother anyone else.  Likewise, Police Officers hate to be the ones to "spoil anyone's party," and as such, will use discretion when deciding whether or not the music seems too loud.  For example, a backyard party at 2pm on the Fourth of July will certainly be given more latitude than one being held at 2am on a weekday night.  If in the officer's opinion however, the music or noise from the party appears to be so loud that it is bothering the neighborhood, the person conducting the party will be asked to "tone it down."  If the offending noise or music is not reduced, or if complaints continue to come in, the party will be shut down by the police department.  (Homeowners who refuse to reduce the noise of parties, or who fail to end a party when ordered to do so by the police department, run the risk of being arrested for Disturbance of the Peace and/or Maintaining a Disorderly House.)  This of course is a last resort measure, which police officers prefer not to be forced to do.  Rather, they prefer that homeowners comply with requests to keep music and noise down to a reasonable level, and at the same time, enjoy a friendly relationship with their neighbors.   (Hint: If you are having the party, be sure to invite all of your neighbors.  People are less likely to complain if they don't feel like "outcasts!")  Click Here to read the laws and ordinances relating to Noise and Disorderly Conduct.

Q. I Got a Parking Ticket for "Left Wheels To Curb," What Does That Mean?
A.  In the State of Maryland, all vehicles are required to be parked with the Passenger (Right) Side parallel to the curb, so that when the vehicle pulls out from it's parked position, it is traveling in the same direction as other traffic on that side of the street.  (The exception to this rule is for vehicles that are parked on One-Way Streets, or at the dead end of "Courts" or "Cul-de-Sacs.")  Vehicles which park Left Wheels to Curb are not only creating a traffic hazard when pulling out, but breaking the law as well.  The Town of Berwyn Heights, like many other jurisdictions who care about the safety of their residents and their visitors, enforces the Left Wheels to Curb law by the issuance of a parking ticket, with a Fine of $25.00.

Q. My Neighbor Keeps Parking His Car on the Street in Front of My House, Can't You Do Something About It?
A.  Actually, no.  Since Public Roadways are just that, "public," no one has the right to reserve spaces in front of his or her house.  However, while it is not illegal to park in front of someone else's house, it is certainly inconsiderate.  Every homeowner likes the convenience of being able to park in front of their own house, and families who have an unusual amount of automobiles should make arrangements to park the extra vehicles someplace other than in front of someone else's house.
On the other hand, if you encounter a vehicle, which is parking in front of your house for excessive periods of time without moving, you can call the police department and ask to have the vehicle checked out.  (If you don't recognize the vehicle and it hasn't moved for a long time, it may be stolen.)  If the vehicle is registered to a neighbor who lives adjacent to your house, the owner is not violating any laws.  If on the other hand, the vehicle belongs to someone who does not live adjacent to your house, and it remains in it's parked position for more than 72 Hours, it can be ticketed, and in some cases, towed away, for violating the Town's 72-Hour Parking Ordinance.  Of course, the best course of measure to take for this type of problem is to talk to your neighbor, and to try to work it out without involving the police.  You can also request assistance from the Office of Mediation at (301) 883-6170.

Q. Recently I Got a Warning Notice on my Car for being Parked in the Lake Artemesia Parking Lot at 10 pm, How Come?
A.  ALL Parks and Park Land in Prince Georges County are CLOSED AT DARK, unless a sanctioned event is taking place.  As such, anyone found on Park Property after hours is Trespassing and Subject to Arrest, and any vehicles found parked on Park Property after hours are subject to a Citation and Impoundment. Since most people fail to read the rules and regulations, which are posted at the entrance to all parks, the Berwyn Heights Police Department has an unofficial policy to issue Warning Notices on vehicles found parked on Park Property after hours, for the First Violation.  Second and subsequent violations will result in a $25.00 Parking Citation.  Remember - Parks are Closed At Dark!!

Q. What is the Maximum Speed Limit in Berwyn Heights?
A.  Like most municipalities, the maximum speed limit on all Town Streets is 25 MPH.  Only two locations in Berwyn Heights have higher speed limits.  The speed limit in the 5400-5500 Block of Branchville Road is 30 MPH, and the speed limit on Greenbelt Road is 40 MPH.  Be forewarned that the Berwyn Heights Police Department frequently uses Traffic Radar to enforce the Town's speed limits.  Repeated complaints from the residents of the 8700-8800 Block of Edmonston Road have prompted the Police Department to set up regular "Radar Check Points" in this section of the Town.  There are many families with small children living in Berwyn Heights. Help us keep the streets safe everyone by Slowing Down!

Q. Why does Berwyn Heights and College Park have the SAME Zip Code?
A.  Although Berwyn Heights and College Park are entirely separate municipalities, the Town of Berwyn Heights is not large enough to support a full-time, full-size Post Office, so the Berwyn Heights Post Office (which is located in the Town Hall Building), is actually a "Sub-Station" of the College Park Post Office.  For this reason, both locations have the same zip code.

Q. We bought a "Pocket Rocket" Scooter for our son at the local Auto Parts Store, and a Police Officer told him he couldn't ride it on the street, even though the store employee told him he could.  What's the deal?
A.  Only certain types of motor scooters are street legal.  Please click here to switch to our web page devoted entirely to this very subject. 

Q. Does it make a difference whether I list College Park or Berwyn Heights on my Legal Documents?
A.  Yes it most certainly does.  Although residents of Berwyn Heights use a College Park zip code, they DO NOT reside in College Park.  Placing "College Park" on legal documents, such as your Driver's License, causes the county to send your municipal tax dollars to the WRONG city.  You pay municipal taxes for specialized municipal services, so make sure your taxes are going to YOUR municipality, not someone else's!

Q. The other night I brought my "work truck" home and parked it on the street in front of my house.  The next morning it had a Parking Ticket on it, which says the charge is "Commercial & Recreational Vehicles Prohibited."  What happened?
A.  Berwyn Heights, like most Maryland cities and towns, has a town parking ordinance which prohibits the parking of Commercial and Recreational Vehicles on public streets between the hours of 5pm and 7am Monday - Friday, and Anytime on Weekends.  There is an exception to this rule, which allows commercial vehicles to park on the street during the prohibited hours for a period of not longer than two (2) hours, to allow for pickups and deliveries of merchandise, or for other commercial ventures.  The ticket you received was for a violation of this rule.  On the other hand, if your vehicle had been parked in your own driveway, it would not have been in violation.  (NOTE: This ordinance is enforced to keep residential neighborhoods clean and attractive, which in turn helps keep the value of your property from being diminished.  The allowing of commercial trucks and other vehicles to park on city streets would soon make your neighborhood look like a "warehouse district!")

Q. There is a Construction Project going on across the street from my house, and the workers are out there "banging away" very early in the morning.  Isn't this illegal?
A.  The various laws and ordinances relating to noise do prohibit any type of noise which disturbs the public peace, however it is generally accepted that a construction project is going to generate a certain amount of noise, at least until the "heavy work" is finished.  On the other hand, no one expects that noise to go on "round the clock."  As such, the Prince George's County Ordinance relating to Noise, generally prohibits construction noise between the hours of 9pm and 7am.

If you are being disturbed by construction noise before 7am, call the police department and we will have them stop the offending noise, at least until the legal starting time.  Remember however, the ordinance does not prohibit the workers from actually working on the construction project per se it only prohibits noise.  For example, workers erecting drywall inside of a building, which makes no noise to the outside, could be performed 24 hours a day, as long it didn't disturb the neighborhood.

It should be noted that this section specifically exempts noise, which is the result of a Utility Company Emergency, (PEPCO, WGL, WSSC, etc.) or which is being caused by events taking place on any government owned property.  (This would include events occurring at any of the Public Parks, on School or Rec Center Property or at the Town's own Rental Hall.)  Click Here to read the Noise Ordinance in it's entirety.

** MORE FAQ'S WILL APPEAR HERE SOON.  PLEASE CHECK BACK OFTEN!! **

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